Terms and Conditions

Effective: May 1, 2024

These Terms and Conditions (the “Terms and Conditions”) govern the use of www.TruAwakenings.com (the “Site) and apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. You agree to purchase goods and services from our Site at your own risk.

Sale of Goods And Services

The following services are or will be soon available on our Site:

  • Spiritual Life Coaching Sessions
  • Consulting Services
  • Group Therapy Sessions
  • One-On-One Sessions
  • Physical Products

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order at will and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

Payment for goods or services must be made in full prior to the commencement of the service. No portion of the service fee shall be deferred, delayed, or paid upon completion of the service. All payments made for goods and services are non-refundable, except as provided for in our Cancellation and Refund Policy.

We accept the following payment methods on our Site:

  • Credit Card
  • Debit Card
  • PayPal
  • Apple Pay
  • AfterPay

 

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction. 

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • Standard parcel delivery takes 7-10 business days
  • Expedited parcel delivery takes 5-7 business days
  • Overnight parcel delivery
  • Electronic delivery (Digital Products)

 

Please note that delivery times do not include weekends and federal holidays. You will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for delivery to a destination outside the United States, your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person, as a result of you providing us with inaccurate or incomplete information.

Links to Other Websites

As stated in our Privacy Policy, our Site may contain links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website linked to our Site. It is your responsibility to read the Terms and Conditions and Privacy Policies of any thirdparty website before using the site.

Code of Conduct

Users of our website and spiritual coaching services are expected to conduct themselves in a

manner that is respectful, courteous, and conducive to a positive and supportive environment.

This includes refraining from any behavior that is discriminatory, harassing, or otherwise

inappropriate. We reserve the right to refuse or terminate services to any user who violates this

code of conduct.

Termination of Services

We reserve the right to terminate or suspend services to any user who violates these Terms and Conditions. Any user who provides false or misleading information during the booking or consultation process; attempts to disrupt or interfere with the operation of our website or services; engages in abusive, threatening, or harassing behavior towards our coaches or other users; or any other behavior deemed to be in violation of our Terms and Conditions or detrimental to the integrity of our services will be terminated from using our services.

  • Notice of Termination. In the event that services are terminated due to a user’s violation of our Terms and Conditions, we will provide written notice to the user via email or other means of contact provided at the time of booking. This notice will outline the reasons for termination and any applicable consequences.
  • No Refund for Terminated Services. Users whose services are terminated due to violation of our Terms and Conditions will not be entitled to a refund or credit for any services rendered or fees paid. Any outstanding payments for terminated services will remain due and payable.
  • Appeal Process. Users who believe their services were terminated unfairly may request a review of the decision by contacting our business office within 3 days of receiving the termination notice. Our team will conduct a thorough review of the situation and provide a final decision within a reasonable timeframe.

Intellectual Property

All content published and made available on our Site is the property of Tru Awakenings LLC. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Missouri.

Limitation of Liability

Tru Awakenings LLC and our directors, officers, agents, employees, subsidiaries, contractors,

and affiliates will not be liable for any actions, claims, losses, damages, liabilities, or expenses,

including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Tru Awakenings LLC and our directors, officers, agents, employees, subsidiaries, contractors, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees, arising out of your use of our Site or your violation of these Terms and Conditions.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site with the effective date of change.

Contact Details

Please contact us if you have any questions or concerns.
Our contact details are as follows:

Tru Awakenings LLC ATTN: Operations Manager

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